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All of our orders at Send It are done to order. This means that when you place your order with us, we custom make every item in your order, exactly to your specifications. Our typical processing time is 5 to 7 business days for all items that are not hand painted. Hand painted items will take an additional 2-3 days due to allowing for the proper dry times between coats, and curing. 


Everything we do here is custom, for you. Because of this we do not typically  accept returns or exchanges. However we strive to have the best customer service in the industry, and will happily try and work out a solution for you! Its is best to contact us ASAP when you know something may change. So long as your order has not hit production, we can make an easy change to it! However we do require that any cancelations be done within 4 hour of purchase. This is in place because your position in production queue can vary depending on what we are running at the time. As always, please reach out to us and we will do our best to help any way we can!

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